Problems with Xero Online Training

Are you thinking about signing up for some Xero online training?

Before committing, it’s a good idea to consider what the problems with choosing the online training route might be.

In this blog post I’ve tried to  cover the 7 most common problems students are likely to encounter with Xero online training.  And how they can be overcome!

Problems with Xero online training

Problem 1: Xero is so user friendly, I didn’t realise any training was necessary

“Because Xero is so easy to use – why do I need any training?”

If you think like this you are unlikely to commit to any Xero training, either face-to-face or online.
But unless you have some accounting knowledge it’s very easy to go wrong. Being aware that you will need a helping hand is a good place to start.

Problem 2: It will cost too much

If you started with the first problem, i.e. thinking that wouldn’t need any Xero training, it’s quite possible that you don’t have a budget for any.

Well, the good news is that Xero online training doesn’t have to be expensive. There are Xero courses on Udemy, with prices discounted on a regular basis.

Problem 3: There’s nothing available or I can’t find what I’m looking for

Many of you will be unaware of what Xero online training is available.  Maybe you can’t find what your looking for; the internet can be hard to search sometimes!  This blog post will help you get an idea of the Xero online training available.

Problem 4: There are no good trainers doing online Xero training

If you are only considering face-to-face Xero training, then you are restricted to the trainers in your local area. Otherwise you will need to travel to where they are.

But maybe you are based in Edinburgh and you know an excellent trainer based in London.
Then, the advantage with online training is that they can come to you – virtually!!

And could you get a better trainer than Xero?  Here’s a link to what they have to offer.  Their training is suitable for accountants, bookkeepers and small business owners.

Problem 5: No interaction with the trainer/other students

As humans we love to connect and collaborate during the learning process.  Clearly, this is very easy to do with face-to-face training. With online training, although not impossible it presents more of a challenge.  The good online training courses take this into consideration.

Here’s what can help:

  1. Online training is often video based. The trainer’s personality can easily shine through when they talk to camera.  If you are the trainer, the secret is to ignore the camera and imagine you are talking with your favourite student instead!
  2. Online courses can be designed to ensure interaction.  Using the tools available it’s easy  to include group chat, messaging and video conferencing.


Problem 6: No practical examples

“How can the training incorporate practical examples if it is done online? ”

Again this is much easier in a face-to-face situation, but here are some good examples I have seen in online training:

  1. Xero have courses where students have to complete practical examples online. The software then responds to what the student does. Very impressive!
  2. Online courses including quizzes, where the student’s knowledge is continually being tested.
  3. Screen sharing is something I do regularly. My student will log in to their Xero account, share their screen with me and I will watch and guide them during the training session.

Problem 7: No documentation/follow up

If you are not familiar with online training, it’s understandable to think this.  But remember, workbooks and course materials can be available for download or emailed to participants.

Another great idea I see being used more and more is where training by live webinar is recorded and made available to the student to refer back to.  This means you don’t need to worry about relying on your hastily scribbled notes!


Have you heard of Zoom?  It’s my favourite tool for online training

Zoom is video conferencing software designed for online meetings, hosting webinars and conducting online training.  It offers quality video, audio and screen-sharing capabilities. Watch this video, to get a feel for how it works.  I use it on a regular basis and highly recommend it.

Here’s what Lyndsay had to say after our Zoom session:

“The screen sharing was particularly useful, as I got to practise real life examples”.

Over to You

Have you done any Xero online training?  What has your experience been?  Please let me know in the comments below.

And Finally

If you would like to book a Zoom session to pick my brain on anything Xero related, you can do so here.



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